Bullring & Grand Central

Gift Card

Following government guidance, the majority of our stores have reopened however this does not include our Customer Information Desk which remains closed at this time. We are continuing to take orders for gift cards online via this website and our posted service remains available. Should you wish to select that option, a gift card will be posted directly to the recipient. We will reopen our Customer Service Desks as soon as possible and will update this site with more information. If you have a gift card that has expired while the centre was closed, we will be happy to extend the expiry date so that you have time to use it as we reopen. To do this, please call our Gift Card Support number which you will find on the back of your gift card. If you have a virtual gift card you can find the contact number in the footer of the web page where you check your balance.

Gift Cards - give the gift of shopping

If you’re finding it hard to find that perfect present or you’re shopping for the person who has everything, the Bullring & Grand Central Gift Card is the ideal solution - allowing friends, family and colleagues to enjoy the ultimate shopping and leisure experience. The gift card gives shoppers the freedom and choice to shop with top fashion and lifestyle brands and also in a diverse range of delicious restaurants.

Buy your Bullring & Grand Central gift card

The great thing about the Bullring & Grand Central gift card is that it’s a Prepaid Maestro, so shoppers can use it in stores like it’s their own credit or debit card. You pay only what you put on the card and there are no additional charges. The Bullring & Grand Central gift card is available from £5 to £500 denominations and can be purchased online or at the Customer Information Desk in either centre. Photo ID may be required for Gift card purchases over £100 in centre. Gift cards are valid for 12 months from the date of purchase and the terms and conditions are clearly printed on the back of the card. For full cardholder agreements, your account expiration date or to check your balance please visit or scan the QR code found on the back of the card if using your smartphone. Please keep your gift card after it has been used as you may require it for any refunds. Refunds may take up to 10 days to be credited back to the gift card, in line with each individual store’s refund procedures. All cards are registered to the purchaser and the balance can be retrieved should the card be lost or stolen. Buy your Bullring & Grand Central gift card

Bullring & Grand Central Gift Card Terms and Conditions Should you have any problems, please speak to a member of the Customer Service team. You can contact the Customer Service teams for Bullring & Grand Central on 0121 632 1526 or 0121 654 1000. The Bullring & Grand Central Gift Card can be used throughout most stores who accept card payments with the following exceptions:

Agha Noor, Barber Barber, Boost, Cafe Conerto, Caffe Nero, Calvin Klein, Card Factory, Carphone Warehouse, Crepe Affaire, Diesel, EE, Frizzenti, Irregular Choice, Joe Delucci, Levi's, Mount Fuji, Nespresso, Opulent Perfumes, Savers, Supercutys, Teenie Weenies, Thai Express, Trapstar, Vincent Van Doodle, Vodafone, Volkswagen, Watchfiner & Co, Yakinori.

If you experience any problems with your gift card, please call 0121 268 3210. Corporate Sales - Bullring & Grand Central Gift Card. Please note: Corporate Sales is unavailable at this time. Please check back when the centre is open.

The Bullring & Grand Central Gift Card makes a great staff incentive, please contact 0121 632 1526 for more information or order yours online here. For further information please visit our Customer Services Desks on Level 2, Upper West Mall in Bullring or call 0121 632 1526.