Terms & Conditions of Use of Website

Please read these terms and conditions carefully before using this website. By using this website, you confirm that you have read and accepted these terms and conditions and that you agree to comply with them. If you do not agree to these terms and conditions, do not use this website.

These terms and conditions are subject to change from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. This page will display the most up to date version of these terms and conditions, and we will try to give you reasonable notice of any significant changes to the terms and conditions on the Website. 

If you cannot access these terms and conditions via the internet, we can provide a copy of the most recent version of these terms and conditions on request.

Please note access to or use of the website (or information, materials, products and/or services accessible via this website) may be prohibited by law in certain countries or jurisdictions. You are responsible for compliance with all applicable laws and regulations of the country from which you are accessing our website. We make no representation that this website (or information, materials, products and/or services via this website) is appropriate or available for use in other locations outside the United Kingdom.

Who we are and how to contact us

This website is owned by [insert owning entity] and operated by Hammerson UK Properties Limited (“Hammerson”, “we”). We are registered in England and Wales under company number 00298351 and have our registered office at Marble Arch House, 66 Seymour Street, London, W1H 5BX.  To contact us, please refer to the details set out in the ‘Contact Details’ section of these terms and conditions. 

Other terms that may apply to you

These terms and conditions refer to the following additional terms, which also apply to your use of our website:

• Our Privacy Notice, which explains how we collect, use and store personal data
• Our Cookie Policy, which sets out information about the cookies on our site

Availability, withdrawal and faults

We do not guarantee that our website, or any content on it, will always be available, uninterrupted or fault free. Although we make reasonable efforts to update the information on our website, we are under no obligation to update any information contained and reserve the right to modify, edit, delete, suspend, restrict or discontinue, temporarily or permanently, our website (or any portion or portions of it) and/or the information, materials, and/or services available through our website (or any portion or portions of it) with or without notice. This website is provided on an “as is,” and “as available” basis, and to the extent permitted by law made without any guarantees, conditions or warranties of any kind. The website is provided for personal, domestic, use by our visitors and you shall not use them for any business or commercial purpose.

Website Accessibility

We adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Ownership

Unless otherwise indicate, the website, including without limitation, any logo, design, text, content graphic, arrangement, and other matters related to it are protected under copyright and other applicable intellectual property law and we are the owner or the licensee of all intellectual property and other proprietary rights in or relating to our website. All such rights are reserved. Except as expressly granted in these terms and conditions, you do not acquire any rights, title or interest in or relating to this website. 

Use of the Website

We grant you a limited right to access and make use of our website for your own use. Unless we expressly indicate otherwise, you must not copy, sell, distribute, republish, download, display, post or transmit or otherwise exploit our website, including any material or content from our website for any commercial purpose without our prior written permission; make derivative use of our website, or its contents; download or copy information for the benefit of another business; or use data mining, robots or similar data gathering and extraction tools.

You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation to content posted on our website. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

If you print off, copy, download, share or repost any part of our website in breach of these terms and conditions, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these terms and conditions).

Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged (except where the content is user-generated).

You must not misuse this website by knowingly introducing viruses or other material, which is malicious or technologically harmful, attempt to gain unauthorised access to, or attack this website via a denial-of-service attack or a distributed denial-of service attack. We will report such acts and disclose your identity to the relevant law enforcement authorities. 

You agree that you are solely responsible for actions and communications you have undertaken or transmitted through this website. You agree to indemnify and hold us harmless from any claim, action, demand, loss or damages made or incurred by any third party arising out of or relating to your conduct (including transmitting any defamatory, derogatory or offensive statements or material to any person), your breach of these terms and conditions, or your breach of any rights of third parties. 

Rules about linking to our website

You may link to our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our website in any website that is not owned by you. Our site must not be: framed on any other site; display any of the trade mark(s) used on our Website without our permission or that of the owner of such trade mark(s); placed on a website that contains content that is unlawful, threatening, defamatory, obscene, pornographic or profane or could constitute or encourage conduct that would be considered a criminal offence or breach of any law; and portrays us, our associated companies or the businesses we work with (or their products and/or services) in a false, misleading, derogatory, or otherwise offensive manner. We reserve the right to withdraw linking permission without notice.

Description of products and / or services and links to third party websites 

Nothing on this website constitutes an offer to buy or sell products and / or services in any jurisdiction. This website is for informational purposes only, however, our website may contain links to other websites operated by other companies and persons, such as other brands which you can purchase directly from (“Third Party Website”). We will take reasonable care to ensure that all information is correct, but it may be inaccurate and incomplete and is subject to change. We therefore advise you to check information concerning a brand with them, and we are not liable for loss incurred by you from relying on information available.

The inclusion on our website of any link to a Third Party Website does not mean that we approve, endorse or accept any responsibility for that Third Party Website, its contents or use and we shall not be liable for any damages, losses or injury arising from the contents, use of or reliance on such Third Party Website All terms and conditions and policies of the Third Party Websites you visit will apply to you while on such websites and you should check them. You are solely responsible for the actions you take in reliance of the content on or accessed through this website.

We have some arrangements with carefully selected partners, who may offer and sell products or services to you on Third Party Websites linked to our website and bearing our branding or indicating an association with us, such as our event partners. When you link through to some of these Third Party Websites they may still be framed by our branding, and appear part of our website. Please be aware, however, that these products and services are sold by another business. While we select such partners carefully, we are not responsible for the products and services, which they offer and sell, and you should check any terms and conditions of those Third Party Websites and of any products and services which they offer.

Website

Visitors of our website may be able to post content to or comments on, or otherwise submit material for publication in, various areas of our Website. We do not approve, endorse, support, sanction, encourage or agree with any content, comments or material posted or submitted by visitors and published by us. We have not investigated, monitored or checked any such content, comments or material for accuracy, completeness or conformance with applicable laws and regulations. We accept no responsibility for, or liability in respect of, any such content, comments or material.

Social Media

If you upload images to our social media pages using the hashtags #bullring #Bullring #bullringbirmingham #bullringbrum, your image may be selected for use across Bullring’s social media platforms, our website and in our marketing communications and email newsletters.

If your image is selected for use by us, you will receive a comment or direct message from @bullring/@bullringgc depending which social platform the image was originally posted, requesting permission from you to use your image across social media platforms, our website and in our marketing communications and email newsletters. Please be aware everyone in the image must have provided permission for the image to be used by us, which includes parental permission where necessary.

You confirm that by posting any content to our website and / or uploading content using the #bullring #Bullring #bullringbirmingham #bullringbrum, subject to our Privacy Notice, that:

• the content is your own original work and that you own the copyright and any other relevant rights;
• you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide licence to
• use the content (and any part of it including any intellectual property rights relating to the
• content). This includes (but is not restricted to) giving us the right to use, copy, distribute, modify, edit and/or publish the content (in whole or part). We can, throughout the world, publish the image on other pages of the website, other websites (such as our social media pages), and we can incorporate the image in other forms of media or technology. We may also use the image in our marketing communications / newsletters. We may disclose the image to third parties located within or outside of the European Economic Area for any purpose connected with the operation of our website or our businesses. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you constitutes a violation of their intellectual property rights, or of their right to privacy, or any other rights or law; and
• your content will not be unlawful, threatening, libellous, defamatory, obscene, pornographic or profane or could constitute or encourage conduct that would be considered a criminal offence or breach of any law and is not deliberately intended to upset other users.

Unless expressly agreed otherwise, you will not be paid for any published content. we will publish your name alongside any photograph(s) or graphic material submitted by you, but we may edit or delete any comments which you submit with them.

Publication of any content, including images posted or submitted by you, will be at our sole discretion. Subject to any restrictions imposed by applicable law, we reserve the right to refuse, suspend, terminate or otherwise remove publication of any text or graphics (including any images or graphic material). With the exception of personal data (which will be treated as set out in our Privacy Notice), any content you submit to us is, and will be, treated as non-confidential and non-proprietary.

If you would like us to delete any content within our control, you can request that we do so by emailing us at [insert details] to request that we remove your content. Please send us screenshots of the content that you would like us to remove. If the content is copied (e.g. by other individuals in breach of our terms of use), is used in another form of medium or technology by another party or is shared by you (e.g. on a third party site), it will be out of our control and we are not obliged to and will not be able to delete such image.

We will not be responsible for the content or accuracy of any content posted by you. We have the right to remove any image on our website (including social media pages) for any reason as we see fit.

Please note that when you post content, in or on any area of our website (including our social media pages) you may also be subject to further terms and conditions, particularly if you are posting the content in relation to a competition or promotion. In these circumstances you may also be subject to additional terms and conditions relevant to the competition or promotion. Please ensure that you read those terms and conditions carefully.

Competitions

From time to time, we may advertise and run competition or promotions via our website or social media pages. Specific terms and conditions and rules will apply to such competitions or promotions. Please ensure that you read terms and conditions and rules applicable to any competition or promotion you enter into.

Exclusion of liability

Your use of this website  is at your own risk. You will be solely responsible for any damage caused to you, including to your business, financial affairs, or your computer system or loss of data that results from your use of this website. For your own safety you should take regular back-up copies of data and use the latest virus checking software and we cannot accept any liability arising from your failure to do so.

We in our own capacity and on behalf of our associated companies expressly exclude all liability howsoever caused to you or any other persons in respect of the information or material or content on this website (or accessed via this website), including but not limited to any unavailability of the website, loss of data, loss caused by denial-of-service attack, viruses or other technologically harmful materials, diagrams and lay-out of the [destination], and any defamatory, derogatory or offensive material or publication.

Subject to the above, our aggregate liability and that of our associated companies arising out of or in connection with access or use of our Website or any website with which it is linked and (whether based in contract, negligence, tort, strict liability or any other basis) shall not exceed £100.

Notwithstanding the above, we do not seek (and nothing in these terms and conditions is intended) to exclude or limit liability for death or personal injury caused by our negligence, for fraudulent misrepresentation, nor any other liability, which cannot be excluded or limited under applicable law.

Indemnity

You agree to indemnify, release and hold us and our associated companies harmless from any claim, liability, loss, expense or demand related to your breach of these terms and conditions.

General 

If any of these terms and conditions is deemed unlawful, void or for any reason unenforceable, then that provision may be severed from these terms and conditions, and it will not affect the validity and enforceability of the remaining provisions.

Applicable Law 

These terms and conditions are governed by and construed in accordance with the laws of England. You consent and submit to the non-exclusive jurisdiction of the English courts.

Termination 

We reserve the right, without notice and in our sole and absolute discretion, to discontinue and terminate any service offered by or through this website as well as this website at any time.

Bullring Competition - Standard Terms and Conditions

1. By participating in and entering the prize draw or competition (Competition) you agree to be bound by: (a) any Competition specific terms and conditions or requirement as set out in the applicable promotional materials or otherwise (Competition T&Cs), and (b) these Standard Terms and Conditions (Standard T&Cs). If there is any conflict or ambiguity between the Competition T&Cs and the Standard T&Cs, the Competition T&Cs shall have priority.
2. Unless stated otherwise, the Competition is open to all residents of mainland UK, aged 18 years or over, except employees (or their immediate families) of Bullring (The Bull Ring Limited Partnership acting by its general partner Bull Ring (GP) Limited) or its holding or subsidiary companies, its agents or suppliers of the Bullring or its holding or subsidiary companies, who are professionally connected with the Competition or its administration. 
3. In entering the Competition, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Bullring reserves the right to request proof of identity or to verify eligibility conditions. The Bullring will not accept entries that are automatically generated by computer or created by artificial intelligence, entries completed by third parties or in bulk, entries which are illegible, altered, reconstructed, forged or tampered with, entries which are not original or incomplete. Unless stated otherwise, there is a limit of one entry per person. The Bullring reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the Competition. 
4. The Competition will run from the Competition opening date to the closing date, details of the opening time and date and closing time and date will be detailed in the Competition T&Cs. You will need to enter the Competition by following the entry mechanic detailed in the Competition T&Cs and all Competition entries must be received by the Bullring by no later than the Competition closing time and date. All entries received after this are automatically disqualified. 
5. The Competition will be a free prize draw or a skill or question-based competition. Where the Competition is a prize draw, you will be required to complete and submit an entry form; or purchase a prescribed product or service to be automatically entered into the Competition and a winner will be chosen by random draw performed by a computer process or supervised by an independent person following the closing date. Where the Competition is a skill or question-based competition, the competition entries will be judged by a panel of no less than three judges following the closing date. The decision of the Bullring and the panel of judges (acting reasonably) will be final. The Bullring will send the full names of the judges to anyone who writes within one month after the Competition closing date of the competition requesting details of the judges and who encloses a self-addressed envelope to: Marketing Team, Bullring Management Suite, Birmingham, B5 4BU.
6. Where entry to the Competition is through completion of an online entry form or submission, you may need to create an online account with us or our selected third-party provider to submit your entry. The Bullring cannot guarantee continuous, uninterrupted or secure access to the website, app or platform via which your entry is submitted and does not accept responsibility for Competition entries that are corrupted, not successfully completed or transmitted, lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, website, computer hardware or software failure of any kind.
7. You agree that the Bullring may, in their sole discretion, make your entry available on its website and in any other media, whether now known or invented in the future, and in connection with any publicity of the Competition or the Bullring. You grant the Bullring a non-exclusive, worldwide, irrevocable licence in perpetuity, for the full period of the intellectual property rights in the competition entry and any accompanying materials, to use, display, publish, transmit, copy, edit, alter, store, re-format and sub-licence the intellectual property rights in the Competition entry and any accompanying materials for such purposes. 
8. The winner will receive the prize detailed in the Competition T&Cs and will be notified by email or telephone (using details provided at entry) as soon as practicable following the Competition closing date, together with details on how to claim the prize. You may also be required to provide a postal address to receive the prize. Winners entering via the Bullring Facebook page, Instagram page or X feeds will be notified via the same medium. 
9. If a winner does not respond to the Bullring or claim the prize within 5 calendar days of the Bullring notification, then the winner's prize will be forfeited and the Bullring will be entitled to select another winner in accordance with the process described above. The Bullring reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these Standard T&Cs.
10. In the event that the Bullring wishes to contact you in connection with your entry we will do so via an email ending in - @bullring.co.uk or by phone with a follow up e-mail or via its official social media platform. Any email which appears to come from the Bullring but using a different suffix should be treated with suspicion and forwarded to marketing@bullring.co.uk for verification. Please do not respond or act on any e-mail or communication if you are not sure that it comes from the Bullring. If you are in any doubt please contact the Bullring.
11. Unless stated otherwise, the prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered, the Bullring reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the Bullring control makes it necessary to do so. The prize may not be claimed by a third party on your behalf and the Bullring does not accept any responsibility if you are not able to take up the prize.
12. Winners may be required to participate in reasonable related publicity without further payment or permission and you acknowledge that the Bullring must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Bullring will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails marketing@bullring.co.uk or writes to Marketing Team, Bullring Management Suite, Birmingham, B5 4BU, enclosing a self-addressed envelope within one month after the closing date of the Competition. If you object to any publicity or all of your surname, county and winning entry being published or made available, please notify the Bullring when claiming the prize. In such circumstances, the Bullring must still provide the information and winning entry to the Advertising Standards Authority on request.
13. The Bullring has arranged this Competition in good faith, but insofar as is permitted by law, the Bullring, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Bullring, its agents or distributors or that of their employees. Your statutory rights are not affected.
14. The Bullring reserves the right to hold void, cancel, suspend, or amend the Competition where it becomes necessary to do so.
15. Your personal details will be used in accordance with our Privacy Policy and may be passed to our agents to administer the promotion and send out prizes. Personal details will only be used for marketing purposes if you have opted to receive information from the Bullring and/or any of its co-promoters (you may have already done this if you have previously registered your details with the Bullring).
16. These Standard T&Cs are governed by English law. If any entrants to this Competition wish to take court proceedings, then they must do this within the English courts.

Promoter: unless otherwise stated, is the Bull Ring Limited Partnership (limited partnership number LP006353) acting by its general partner Bull Ring (GP) Limited (company registration number 03744396), referred to as the Bullring in these Standard T&Cs.

Bullring Visitor Guide

Admissions

Whether you’re shopping with us, having a bite to eat or enjoying our leisure facilities, we want you to always feel at home at Bullring To make sure everyone enjoys their time with us, we have some simple ground rules:

• Please keep an eye on any children or adults in your care.
  
• We will not allow intimidating, aggressive or derogatory behaviour of any kind towards other visitors, our staff or our retailers.
  
• We welcome all fashion choices but, if you’re wearing something with a hood, please make sure it is down when inside the centre.
  
• Only well-behaved dogs on a lead are allowed in the centre.
  
• Please dispose of your rubbish responsibly using the bins provided.
  
• Please don’t run in the centre – even if you’re in a hurry to snap up a bargain. 
  
• We do not allow leafleting, canvassing or the conducting of third-party interviews or surveys anywhere in the centre or associated areas, unless written permission has been granted from the centre management team.
  
• We do not allow any protests on site.
  
• It is against our rules to sell goods anywhere in the centre or associated areas, unless our centre team have given you permission.
  
• You can only busk in the centre if you have permission from the centre management team.
  
• For your safety and the safety of others, please don’t climb, stand or sit on balustrades,
  barriers, fencing or railing in and around the centre and associated areas. 
  
• We don’t allow ball games of any kind in the centre – kicking, throwing or otherwise. 
  
• Bikes, roller-blades, micro-scooters, skateboards and Heelys (or similar) are not allowed in the centre.
  
• Electric powered scooters, or similar motorised items other than approved Shopmobility equipment must not be used within the centre. 
  
• For your safety and the safety of others, please do not climb on, or surf in, the lifts and escalators. 
  
• Selfies are welcome but please remember that Bullring is private property, professional photography and filming is only allowed if permission has been granted in advance by the centre team. Filming, photography or sketching of the building’s infrastructure, or any members of staff, is not permitted under any circumstances. We retain the right to refuse photography, filming and sketching at any time. Please refer to the photography section below.
  
• Tops and footwear must be worn at all times, unless you’re in a changing room.
  
• Motorcyclist crash helmets must be removed when visiting the centre. 
  
• Smoking, including electronic cigarettes, is strictly forbidden in the centre, unless in our designated smoking areas. 
  
• Alcohol must only be consumed within licensed leisure and food establishments and we encourage visitors to drink responsibly. 
  
• Criminal damage or vandalism against centre property, or retailers, is illegal and we will inform the police.  
  
• We reserve the right to deny entry to anyone whose actions we feel are unsuitable and may have a negative impact on other customers, our colleagues and retailers.
  

Photography

Bullring is home to some of the most popular and photographed landmarks in the UK. Members of the public are allowed to take photographs in and around the centre with a small digital camera/mobile phone for personal use only. To take photographs of shop interiors and exteriors, permission must also be sought from the individual retailer.

Please note that photography/filming/sketching of the building’s infrastructure or Bullring staff is not permitted. Please note that Bullring does retain the right to refuse photography, filming and sketching at any time. Use of drone equipment is not permitted in any way on our premises. You will need our permission to use any other equipment, including tripods - please refer to the contact details below. 

If you wish to take photographs or film within and around the destination you will need prior permission from the management team. Please contact 0121 632 1526 or visit the Management Suite located on level 3 opposite Sephora for further details.

Photography for Commercial Use

Should you wish to use photography in a commercial sense (such as websites, advertisements etc.) please contact a member of our Brand Partnership Team on 0121 632 1536. Anyone who doesn’t pay attention to these rules will be asked to leave the centre.

Thank you to all our shoppers who make our destinations a lively and great place to visit. We appreciate your support.