Security Officer | Security

Mitie has a great opportunity in The Bullring Shopping Centre, Birmingham. We are looking for an experienced Security Officer to join the Team on site, you will take a lead role on site on a daily basis. Your shift pattern will be discussed at interview with an hourly rate of £10.23, working a guaranteed 46 hours a week. You will report into the sites Security Operation's Manager.

Values: Delivering the exceptional, every day

Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.

Our promise to our people: a place to work where you can thrive and be your best every day.

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

Our culture – our core values and how we behave:

We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.

We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.

Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Behaviours:

Knowledge of relevant procedures

Level of customer Service

Team Player

Health and safety awareness and knowledge

Communication

Duties will include:

Access and Egress Control

Completing all necessary paperwork & reports

Conducting internal & external patrols

Following site specific procedures

Liaise with clients in a polite and professional manner

Maintaining the highest standards of security

The Candidate:

Ability to contribute to the team

Ability to travel to sites in your local area

Attention to Detail

Confident dealing with the public

Customer Focused Approach

Strong Verbal Communication Skills

Essential Experience

Ability to contribute to the team

Ability to use your own initiative

Attention to Detail

Confident dealing with the public

Customer Focused Approach

Strong Verbal Communication Skills

Desirable Experience

SIA door supervisor licence

Previous Retail Security Experience

Previous Security Experience

Previous Shopping Centre Security Experience

Strong written communication skills

Additional Information

Working hours will primarily involve days with some nights on occasions. Shifts will be on varied rota pattern covering weekdays, weekends and public holidays.

It's the little things that count - On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, childcare vouchers and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.

Other benefits include reduced car parking, discount in most shops and restaurants and discretionary bonus scheme. The benefits of the Mitie ‘Mideals' scheme is also available to all staff members.