Fragrance Mobile Consultant
- Retailer:Selfridges
- Job Title:Fragrance Mobile Consultant
- Closing Date:29/02/2024
- Perm/Temp:Permanent
- Full/Part-Time:Part Time (3 days a week)
Job Description:
Reporting to: Area Sales Manager/Retail and Merchandising Manager Key Tasks: Achieve and exceed sales targets
Performance Criteria • Be a confident salesperson. • Achieve and exceed sales targets • Achieve and exceed counter sales targets • Achieve AUS/ATV targets • Effectively link-sell across all products • Effectively traffic stop to gain incremental sales • Training, product knowledge and selling skills • Maintain up-to-date product knowledge and exceptional selling skills • Attend required training sessions and exercises • Read and assimilate all training material • Discuss any additional personal or team training needs with line manager •Ensure team attendance of all training sessions • Effective planning and organisation of monthly rotas • Effectively plan monthly rotas in conjunction with line manager and team members as appropriate to give high service level to store and to accommodate all business requirements. • Agree and update any changes with line manager and store management. • Ensure a well trained, informed and motivated team as appropriate - lead by example. • Set clear, measurable objectives. • Monitor and recognise achievements • Offer training/sales assistance to store generic staff/agency/ freelance staff to aid sales • Mentor the team, offering constructive criticism where necessary • Timely completion of daily, weekly and monthly reports and sales information and forwarded to end user(s) Market awareness • Maintain market awareness regarding information on developments in region, opportunities for distribution and expansion, competitive information and recruitment potential. Awareness of opportunities for publicity, promotions, demonstrations • Activity evidenced by a full and rich programme of in-store and external activity (to be agreed with marketing and in line with Company strategy) • Ensure all merchandising guidelines are followed • Provide supreme customer care • Provide excellent customer service • Positive communication skills with good diction • Confident, flexible and motivated approach • Friendly and outgoing • Keep in touch with customers, ensuring they are informed of launches, promotions and special events • Reflect Company standards and image at all times • Adherence to Company grooming guidelines • Always wear uniform/agreed promotional clothing • Maintain clothes, shoes, hosiery, etc in good condition • Make-up and manicure appropriate to Company image • Hair clean and well groomed • Positive, flexible and motivated approach • Positive attitude to customers and colleagues • Ensure others within team adhere to Company standards at all times
Brands BDK, Goldfield & Banks, Ojar, Elie Saab
Minimum 2 years retail sales experience