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Accessibility



The Shopmobility service provides a range of motorised and manual wheelchairs that can be hired (charges apply) to make getting around the centre that bit easier. It's available for anyone who needs help with mobility - young or old, whether the disability or injury is temporary or permanent. 

The dedicated Shopmobility centre at Bullring & Grand Central is located on the Bullring Centre car park on level -1.

It's available seven days a week:

Mon - Fri 10am-8pm
Saturday 9am-8pm
Sunday 11am-5pm

You will need to book in advance, so please call 0333 241 2747

Bullring & Grand Central also provides disabled parking spaced with easy access to the centre - see here for more information. Plus you'll find accessible toilets and lift access to all shopping levels.

We work in collaboration with AccessAble to give you detailed information about accessibility at Bullring & Grand Central. They have produced an Accessibility Guide for Bullring & Grand Central, which includes facts, figures and photographs to help you plan your visit with us. You can read Bullring & Grand Central’s guide here.

We have a Changing Places toilet in Upper East Mall in Bullring and by Carluccios in Grand Central. This is for older families and people with disabilities. It contains a large wall-mounted bench in both location and hoist ( in the Bullring facility only). Radar key is required to access - available from Customer Service Desk opposite GAP (Bullring) and opposite Tesco Express (Grand Central) on request.

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