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The Shopmobility service at Bullring & Grand Central is temporarily unavailable, as the charity which previously ran the service has sadly gone into administration. 

We are very sorry for any inconvenience this may cause. We know how valuable this service is to our visitors and we are working hard to bring in a replacement operator as soon as we can.

Bullring & Grand Central also provides disabled parking spaced with easy access to the centre - see here for more information. Plus you'll find accessible toilets and lift access to all shopping levels.

We work in collaboration with AccessAble to give you detailed information about accessibility at Bullring & Grand Central. They have produced an Accessibility Guide for Bullring & Grand Central, which includes facts, figures and photographs to help you plan your visit with us. You can read Bullring & Grand Central’s guide here.

​Changing Places
We have a Changing Places toilet in Upper East Mall in Bullring and by Carluccios in Grand Central. This is for older families and people with disabilities. It contains a large wall-mounted bench in both location and hoist ( in the Bullring facility only). Radar key is required to access - available from Customer Service Desk opposite GAP (Bullring) and opposite Cath Kidston and escalators (Grand Central) on request.

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